November 28, 2014 | Technical Articles, Uncategorized
If you are looking to connect to the Big Sur Cloud with a Windows Desktop. All you need to know is your “Cloud Address”, it will look something like Customername.bigsurcloud.com:8675309 – the HelpDesk or the Big Sur Team can help you locate your...
February 20, 2014 | Technical Articles, Uncategorized
Hi There, In the event that you need to call our HelpDesk at 866-520-6414, please 1st minimize your cloud/Remote Desktop (if you are on it), and look in your system tray to get your computer name. As of 3/1 the Big Sur Agent will be required on all desktops that are...
October 28, 2013 | Uncategorized
Connecting to myCloud from OSx using Microsoft Remote Desktop Connection There are a few programs out there on the OSx to connect to myCloud. This document will only discuss one of them. Specific settings such as audio, printers, etc. for each program are outside to...
