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How to determine your computer name?

How to determine your computer name?

Hi There,

In the event that you need to call our HelpDesk at 866-520-6414, please 1st minimize your cloud/Remote Desktop (if you are on it), and look in your system tray to get your computer name. As of 3/1 the Big Sur Agent will be required on all desktops that are calling in for support, if you do not have the agent installed on your computer, you may not be able to get immediate support. If you have a thin client, then you can skip this step.

Fastest Way to tell your computer name

On your desktop, (not the cloud one) look for this and double click it. 



This window will open, in this example my computer name is “BSTVIEW-CHARLES”


An alternative way is to go to CMD, and run HOSTNAME this will show you the same info 


Press the Windows Key and R to bring up the run box. (Picture of the Windows logo key+R.) then type CMD, and click Ok. 


Once you are in the box, type hostname and press enter. It will show you your computer name. Once done, type exit, and press enter.


Charles Love has been working in the IT Support and Consulting field since 1997. Before IT, Charles was working on his FAA A&P Airline Mechanic Certification in Queens, New York. Charles' first managed services position was in 2001 on Farmingdale, Long Island, back then MSP's were called Solution Providers. Throughout his career he has provided valuable consulting to various types of customers and technologies throughout North America. Charles started out as the first Big Sur full-time hire of the now rapidly increasing technical support team. As Director of Service and Cloud Operations, Charles' role includes developing new and streamlined processes for all of Big Sur's offerings and leading Big Sur's highly talented team of engineers.