ABOUT US
Empowering Business Through Technology Since 1999
OUR MISSION
Technology That Drives Your Success
At Big Sur, we believe technology should be an enabler, not a barrier. Our mission is to provide exceptional managed IT services and strategic technology solutions that empower businesses to focus on what they do best.
We’re committed to being more than just a service provider; we’re your technology partner, invested in your long-term success and growth.
- Deliver proactive, reliable IT solutions that minimize downtime and maximize productivity
- Build lasting relationships based on trust, transparency, and exceptional service
- Stay ahead of technology trends to provide innovative solutions for evolving business needs
Our Core Values
To create a place for like-minded employees, vendors, and customers who share the same ideals to work together in harmony and integrity.
B
Big Ideas
I
Integrity
G
Goal-oriented
S
Servant Leadership
U
Understanding
R
Responsibility
Meet Our Leadership Team
Experienced technology leaders dedicated to your success
OUR APPROACH
A Partnership Built on Results
1
Discovery & Assessment
We start by understanding your business, current technology landscape, and strategic objectives
2
Strategic Planning
3
Implementation & Optimization
4
Ongoing Support & Innovation
We provide proactive monitoring, continuous improvement, and strategic guidance
What Sets Us Apart
Why leading organizations choose Big Sur as their technology partner.
24/7/365 Support
When something goes wrong at 2am, you shouldn’t have to wait until morning. Our help desk engineers are available every hour of every day.
Scalable Solutions
Your technology needs today are not what they’ll be in three years. Big Sur builds and manages IT environments that grow with you – adding users, locations, and capabilities without the disruption of starting over every time your business evolves.
dedicated account team
You’ll know the people supporting your business by name, and they’ll know yours. Big Sur assigns a consistent team to your account so institutional knowledge stays with you, not lost in a ticket queue.
proactive security
The best security incident is the one that never happens. Big Sur monitors your environment continuously, identifies vulnerabilities before they’re exploited, and keeps your defenses current as the threat landscape evolves, so you’re not reacting to problems, you’re preventing them.
predictable costs
Unexpected IT expenses are one of the most disruptive budget surprises a small business can face. Big Sur’s managed services model gives you consistent, predictable monthly costs so you can plan confidently without bracing for the next emergency invoice.
Local expertise
Big Sur is rooted in Tampa Bay – not a national franchise with a local phone number. Our team lives and works in this community, understands the businesses that drive this region, and has been a trusted technology partner here for more than 25 years.
Certifications & Partnerships
Industry-recognized credentials and strategic technology alliances
Our Journey
25+ Years of Innovation and Growth
1999
1999
Company Founded
Big Sur Technologies was established to serve businesses across Tampa Bay
2002
2002
Small Business of the Year
Big Sur honored by the Greater Tampa Bay Chamber as Small Business of the Year
2008
2008
Shift to MSP
Big Sur transitions from Value-Added Reseller to Managed Service Provider
2009
2009
New Office
Big Sur moves into a new space to support our growth
2010
2010
Private Cloud Hosting
Big Sur develops a private cloud hosting environment for small businesses
2011
2011
Red Rover Computing Acquisition
Red Rover Joins Big Sur
2012
2012
MSR Technologies Acquisition
MSR Technologies Joins Big Sur
2013
2013
Sandusky's Adopt Three Children
Big Sur CEO and family adopt three children from Nicaragua
2020
2020
BizNet Acquisition
BizNet Joins Big Sur
2021
2021
Tampa 1 Acquisition
Tampa 1 Technology Solutions Joins Big Sur
2021
2021
Team Lightning Acquisition
Team Lightning Joins Big Sur
2022
2022
Team Pronesis Acquisition
Team Pronesis Joins Big Sur
2024
2024
Big Sur Celebrates 25 Years
25th Anniversary Celebration
BI IT Consulting Services Acquisition
BI IT Consulting Services Joins Big Sur
2025
2025
Verified Technologies Acquisition
Verified Technologies Joins Big Sur
2026
2026
TekMate Acquisition
TekMate Joins Big Sur
Ready to Partner With Us?
Let’s discuss how Big Sur can help your business leverage technology for growth and success.