SERVICES // VOIP Business phone solutions

VoIP Business Phone Solutions

Advanced features that transform how your business communicates.

Why Choose Our VoIP Solutions?

Improve Collaboration and Communication

CRYSTAL CLEAR CALLS

HD voice quality ensures every conversation is clear and professional.

COST SAVINGS

Reduce phone bills by up to 60% compared to traditional systems.

MOBILE INTEGRATION

Seamlessly connect office and mobile devices for ultimate flexibility.

Regardless of where employees are located, Unite keeps teams connected and productive.

Unite is more than just a business phone system-it’s a powerful communication and collaboration solution that brings together your phone, chat, business SMS, video meetings, file sharing and management into a single application.

Our Desktop and Mobile Apps make it easy to work from anywhere, whether you’re collaborating with colleagues, calling customers, or hosting video meetings!

BUSINESS PHONE

Highly reliable cloud-based phone system with 90+ calling features, crystal clear call quality and HD voice.

VIDEO CONFERENCING

Securely meet face-to-face with your employees and customers from anywhere with up to 3 video feeds.

TEAM CHAT

Bring your teams together and quickly communicate with coworkers from any device.

FILE MANAGEMENT

Share and collaborate on files securely from any location with real-time backup and restore.

INCREASED FLEXIBILITY & PRODUCTIVITY

Unite enables workers to collaborate from anywhere on any device.

HIGH RELIABILITY

Unite delivers 99.999% reliability, so you’re never out of touch.

BUSINESS CONTINUITY

Unite keeps businesses connected and running even if the power goes out.

SIMPLIFIED SCALING & MANAGEMENT

Unite scales according to the needs of any business.

More Big Sur Services

Enhance your security with complementary solutions

data BACKUP & RECOVERY

Automated backup solutions ensure business continuity and rapid recovery from any data loss scenario

CLOUD HOSTING

Secure, scalable infrastructure with dedicated resources and enterprise-grade performance

HELP DESK SUPPORT

Comprehensive employee training programs to build a security-first culture

CYBERSECURITY

Protect your business with advanced security solutions, threat monitoring, and compliance management.

Frequently Asked Questions

Common questions about our VoIP services

We already have VoIP. Why would we need Big Sur involved?

Having a VoIP system and having one that’s properly managed are different things. We regularly work with businesses whose current setup was deployed once and never revisited, so they may have wrong configurations, missing features, no ongoing management, and no one accountable when something breaks. If your system hasn’t been assessed recently, it’s worth a conversation.

We're still on a traditional phone system. Is that a problem?

It’s becoming one. Legacy PBX infrastructure is being actively phased out across the industry, and vendors have largely stopped developing these platforms. The longer a business waits, the fewer options it has and the more disruptive the eventual transition becomes. Moving on your timeline, with a plan, is considerably easier than being forced into it.

Will our existing phone numbers transfer over?

Yes. Number porting is part of every implementation we handle. Your clients and contacts keep the numbers they already have for you.

Can our team use this system remotely or on mobile devices?

Yes, and for most businesses that’s one of the primary reasons to make the move. Desktop and mobile applications give your team consistent access to calls, video, and chat from anywhere, including the office, home, or on the road.

What happens to our phones if the power goes out?

Our solution is configured with business continuity in mind. A local power outage doesn’t take your communications down, so your team stays reachable, and your clients experience no interruption. For Tampa Bay businesses, that’s not a hypothetical scenario.

How does this integrate with our other systems?

Modern unified communications platforms are designed to work alongside the tools your business already uses. Because Big Sur manages your broader IT environment, we configure your communications platform to fit cleanly into your existing infrastructure, not as a standalone product bolted on by a separate vendor.

Is VoIP relevant for businesses in regulated industries?

Yes. Fragmented communication tools, such as separate platforms for voice, chat, and video, create real compliance challenges around auditing, retention, and access control. A unified, properly configured communications platform managed by a team that understands your regulatory environment addresses those risks directly.

What does ongoing VoIP management actually look like?

We monitor performance, handle updates, manage user changes, and support your team when issues arise. You’re not responsible for maintaining the system or troubleshooting problems. As your business grows or changes, we adjust the configuration to match.