SERVICES // BACKUP & RECOVERY
When Something Goes Wrong, You'll Be Ready
Data loss is not a matter of ‘if’.
Ransomware, hardware failure, human error, and natural disaster don’t announce themselves in advance. For businesses in Tampa Bay, the threat landscape includes not just the cybersecurity risks every organization faces, but the very real possibility of a regional weather event that can take down local infrastructure without warning. The organizations that recover quickly are the ones that planned before the event, not during it.
Big Sur Backup as a Service is a comprehensive, managed approach to data protection and business continuity. We don’t just back up your data; we verify it, monitor it, and build a recovery strategy around it so that when something goes wrong, you have a clear, tested path forward.
As a steward of technology for more than 20 years, we’ve seen what happens when businesses are caught without a plan. We’ve also seen what it looks like when a client faces a serious incident and recovers quickly because the right infrastructure was already in place. That difference between a crisis and an inconvenience comes down almost entirely to preparation.
Our backup infrastructure is geographically redundant, with data protected across multiple locations. That means a localized event like a hurricane, a power failure, a facility issue, doesn’t put your data at risk. Your information is protected, accessible, and recoverable regardless of what happens at any single location.
Big Sur manages the entire program on your behalf. Backups run on a disciplined, verified schedule, and we work with you in advance to define recovery time objectives so that if you ever need to activate a recovery, you already know exactly what to expect.
The goal is simple
Solve complex challenges with simplicity. A serious incident should never catch your business without a path forward.
What’s Included
- Managed backup on a verified, consistent schedule
- Geographically redundant data center infrastructure
- Multiple daily monitoring and integrity checks
- Defined recovery time objectives and recovery planning
- Business continuity planning and documentation
- Ransomware recovery support
- Hurricane and regional disaster preparedness
- End-to-end plan management by the Big Sur team
More Big Sur Services
Enhance your security with complementary solutions
CYBERSECURITY
Protect your business with advanced security solutions, threat monitoring, and compliance management.
CLOUD HOSTING
Secure, scalable infrastructure with dedicated resources and enterprise-grade performance
HELP DESK SUPPORT
Comprehensive employee training programs to build a security-first culture
VOIP SOLUTIONS
Comprehensive employee training programs to build a security-first culture
Frequently Asked Questions
Common questions about our backup & recovery
What is Big Sur Backup as a Service?
It’s a fully managed backup and recovery program, not a product you configure yourself and hope works when you need it. We handle the entire process, from setting up and scheduling backups to verifying integrity, monitoring daily, and building a recovery strategy with you in advance.
How is this different from just backing up to an external drive or a public cloud service?
Consumer-grade backup solutions are better than nothing, but they’re not a business continuity strategy. They typically lack geographic redundancy, verified integrity checks, defined recovery objectives, and professional management. When a serious incident occurs, having a backup file is only part of the answer; knowing how to recover quickly and completely is the other part.
What does "geographically redundant" mean and why does it matter?
It means your data is protected across multiple physical locations. For Tampa Bay businesses, this is particularly relevant because our weather events can significantly disrupt local infrastructure. Geographic redundancy means your data is safe and recoverable even if something happens at any single location.
How do you verify that our backups are actually working?
Backups are monitored by our team. Verification is an active, ongoing process, not something we check once and assume is fine. If an issue is detected, we address it before it becomes a problem.
What happens when we actually need to recover data?
We work with you in advance to define recovery time objectives, essentially, how quickly your business needs to be operational after an incident. When recovery is needed, we execute against that plan. You’re not starting from scratch in the middle of a crisis.
Does this protect against ransomware?
Yes. Ransomware recovery is a core part of what Backup as a Service is designed to address. A properly structured backup program means a ransomware attack doesn’t have to result in permanent data loss or a ransom payment; you have a clean, recoverable version of your data to restore from.
How does Backup as a Service relate to your Private Cloud Hosting?
Often yes. Many businesses we work with have a backup solution that hasn’t been tested, verified, or updated to reflect changes in their environment. We frequently find gaps that aren’t apparent until something goes wrong. A conversation about what you currently have in place is always a worthwhile starting point.
Protect Your Business Today
Don’t wait for disaster to strike. Contact Big Sur Tech for a comprehensive backup and recovery consultation.