February 17, 2015
Hi All, This is a great article from the folks @ https://www.staysafeonline.org/ – Its worth a quick read. Its super important that if you get an attachment in the email, I need you to think before you click it. Were you expecting it? Do you know who sent it? We...
February 10, 2015
Hi All, I wanted to post an article to talk about CryptoWall. CryptoWall is classified as a Trojan horse, which is known for masking its viral payload through the guise of a seemingly non-threatening application or file. Its payload involves encrypting the files of...
February 6, 2015
Greetings, This article will talk about what the agent actually does. In order for us to support you, we require that the Windows or Mac agent is installed on your desktop. A desktop is not considered supportable until the agent is installed. You may notice a bit of a...
February 4, 2015
Hi All, In this article I will explain the “Delivery Notification” email you may receive from the postmaster. Short version – You can ignore it as its an FYI email. Chances are its just junk. What you see by the above is that we have a policy that...
January 23, 2015
Lets say your PC has become slow, or its time to replace that hard drive due to a failure. If you have the PC brought to our office, we can normally turn it around in a few days (4 to 8 Days) .It normally takes 4 or so hours of keyboard/billable time to reformat a PC....
January 21, 2015
Greetings, In the event you need to connect to the cloud, please use these programs. Windows Desktop: mstsc.exe AKA Remote Desktop – its built into every windows desktop -> http://support.bigsurtech.com/2014/11/how-to-connect-to-the-big-sur-cloud-windows/ Windows...
