877-7BIGSUR | Support

We have a customer who when ever you update the Barracuda Message Archive Outlook Plugin it causes all users on the terminal server to get a prompt about forms scripting support. From what I have been able to find out the feature is not installed on a terminal server by default. So to fix this you need to run a command. To figure out the command you need to locate the correct MSOCache folder. This is of course post an install of Office 2013 Standard. Your install may be different then this

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So here is the MSO Folder in the C:\MSOCache\All Users folders. If you look though all of the folders you can see that each one is a component of Office 2013.  Take a note, there is only 1 with the GUID with 0000-0000 This is the one you want (the others have 0409)

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Your GUID may look a bit different, but you are looking for the Office64ww.msi The command to run in the above example is as follows

msiexec /i {90150000-0012-0000-0000-0000000FF1CE} ADDLOCAL=OutlookVBScript /qb

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When you run it, you will see office will run the update and now when you open Outlook there will be no error 🙂