July 11, 2014
Hi There, In this article, we will show you how to open a chat with our 24X7 Service Desk. To open a chat, you need to be OFF the cloud, and you need to be subscribed to our HelpDesk Serivce and have the agent installed. Our Service Desk will only support PC’s...
February 19, 2014
Big Sur’s Service Desk supports numerous commonly used desktop software products, many of which are listed below. As discussed later, Service Desk also offers more limited support for line of business and proprietary applications. Service Desk fully supports...