877-7BIGSUR | Support

Windows XP – No Longer Supported by Microsoft (Important Note)

Hi All, I wanted to get a quick overview out on Windows XP and its End of Life. As you may or may not know, Windows XP is no longer be supported by Microsoft as of April 8th 2014. Microsoft has been trying to get people off of Windows XP for many years now. Fun fact...

How to connect to the cloud from a Mac

Connecting to myCloud from OSx using Microsoft Remote Desktop Connection There are a few programs out there on the OSx to connect to myCloud. This document will only discuss one of them. Specific settings such as audio, printers, etc. for each program are outside to...

Keeping Your Family Safe On-Line

Hi Everyone, Recently we have seen an increase in issues at home in relation to Online Safety, so I thought it best for us to make a quick guide for you to follow. Accounts: Have two or more user accounts. Make sure you have  a “Parents” and...

The Dangers of NOT having UPS Protection – True Story!

So I have been working with a customer for a few years now. In the past year or so I have strongly recommended that they replace all of their dead UPS’s, Surge Strips, and yes the PC’s and Devices that are in the wall directly with new warranty based battery backup...