877-7BIGSUR | Support

Here is a short video to show you how TSPRINT works.

Hi Everyone, On the Big Sur MyCloud we use TSPRINT to do our printing. In its most simplest of ways, it copys the print job to your local printer and prints everything locally. When not using TSPRINT we have seen a 10MB PDF grow to 15 GIG’s. That same job can...

TIP :: How to change the default username for Big Sur MyCloud

Hi There, If you have been given a cloud icon that you need to edit, read below. You may want to edit the icon if you want it to default to a user other then .ChangeMe 1) 1st find the cloud icon and Right Click on the it. 2) Next click EDIT 3)Here is where you can...

MyCloud Tip :: How to LOGIN and OUT of Big Sur’s MyCloud

Hi Everyone, If your session is hung for any reason, don’t hit the X. Hitting the X will essentially disconnect you from the cloud leaving everything exactly as it is. In theory its the same thing as powering down your monitor and on again. When you connect back...