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MyCloud Tip :: How to LOGIN and OUT of Big Sur’s MyCloud

MyCloud Tip :: How to LOGIN and OUT of Big Sur’s MyCloud

Hi Everyone,

If your session is hung for any reason, don’t hit the X. Hitting the X will essentially disconnect you from the cloud leaving everything exactly as it is. In theory its the same thing as powering down your monitor and on again. When you connect back in, you are put exactly where you left off.

Logout  Logout1
If you have an issue, be sure to click the Start Button and find your way to “log off” – This will close all open programs and will reboot your cloud session.  Additionally we have put an “End My Session” on your desktop, it looks like a key, it may be called “Log me out” or “End My Session” this will do the same thing.

Here is a quick video on how to Login and Logout of Big Sur’s MyCloud.

Charles Love has been working in the IT Support and Consulting field since 1997. Before IT, Charles was working on his FAA A&P Airline Mechanic Certification in Queens, New York. Charles' first managed services position was in 2001 on Farmingdale, Long Island, back then MSP's were called Solution Providers. Throughout his career he has provided valuable consulting to various types of customers and technologies throughout North America. Charles started out as the first Big Sur full-time hire of the now rapidly increasing technical support team. As Director of Service and Cloud Operations, Charles' role includes developing new and streamlined processes for all of Big Sur's offerings and leading Big Sur's highly talented team of engineers.