877-7BIGSUR | Support

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To login to your spambox aka Quarantine, visit http://spambox.bigsurtech.com – If you have never been to the site before click the link that says “Forgot your password or need to create a password?” This will take you to a page where you can put in your email address to get a new password sent to you via email. Once you get your password, you can visit http://spambox.bigsurtech.com to login to see your live quarantine. Here you can release any spam that has been caught, you can also mark items as always allow.

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Each night you will get a quarantine report. Here you can “release” anything that is caught. If you pick “allow” it will release it, and it will also put the sender on your safelist.

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At the bottom of the email you will see an option to “View list of all quarantined messages” this will actually take you right into your quarantine, and will not ask you for an ID and a Password.

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This is what the web quarantine looks like.