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Big Sur Tech Tip :: How to use Pocket Cloud to gain access to your MyCloud Server

Big Sur Tech Tip :: How to use Pocket Cloud to gain access to your MyCloud Server

**Update 11/2014

Hi Everyone, PocketCloud has been discontinued. If you have it, you can still use it. At the bottom of this email it will show you how to use pocket cloud.

Big Sur Recommends you now use the Microsoft Remote Desktop “APP” on your Mobile Device. Here are the 3 ways to connect.

Windows Tablet:
mstsc.exe AKA Remote Desktop – its built into every windows desktop ->

MAC or iPad or iPhone:





Hi Everyone,

In the below video, we explain how to use “Pocket Cloud” to gain access to your terminal server or MyCloud Server. To use pocket cloud you will need to know…

  1. Your Server Address
  2. Your Server Port
  3. Your username and password
  4. Your Domain (if you have one)


Charles Love has been working in the IT Support and Consulting field since 1997. Before IT, Charles was working on his FAA A&P Airline Mechanic Certification in Queens, New York. Charles' first managed services position was in 2001 on Farmingdale, Long Island, back then MSP's were called Solution Providers. Throughout his career he has provided valuable consulting to various types of customers and technologies throughout North America. Charles started out as the first Big Sur full-time hire of the now rapidly increasing technical support team. As Director of Service and Cloud Operations, Charles' role includes developing new and streamlined processes for all of Big Sur's offerings and leading Big Sur's highly talented team of engineers.

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