877-7BIGSUR | Support

**Update 11/2014

Hi Everyone, PocketCloud has been discontinued. If you have it, you can still use it. At the bottom of this email it will show you how to use pocket cloud.

Big Sur Recommends you now use the Microsoft Remote Desktop “APP” on your Mobile Device. Here are the 3 ways to connect.

Windows Tablet:
mstsc.exe AKA Remote Desktop – its built into every windows desktop -> http://support.bigsurtech.com/2014/11/how-to-connect-to-the-big-sur-cloud-windows/

MAC or iPad or iPhone:





Hi Everyone,

In the below video, we explain how to use “Pocket Cloud” to gain access to your terminal server or MyCloud Server. To use pocket cloud you will need to know…

  1. Your Server Address
  2. Your Server Port
  3. Your username and password
  4. Your Domain (if you have one)