August 1, 2015
Technical Support Phone Scams are on the rise again.We actually got another one yesterday (to the office no less) and spent some time having fun with them. Once they realized what was going on, they hung up. This is a big issue here. If you are a customer of Big Sur....
June 6, 2015
When it comes to your Compaq Presario or HP Pavilion Laptop PC, you may not appreciate the true price of an authentic HP power cord, but the guaranties on these products depend on the use of authorized parts and accessories. It is obvious that you cannot use...
March 25, 2015
Big Sur’s Managed Agent provid
February 17, 2015
Hi All, This is a great article from the folks @ https://www.staysafeonline.org/ – Its worth a quick read. Its super important that if you get an attachment in the email, I need you to think before you click it. Were you expecting it? Do you know who sent it? We...
February 6, 2015
Greetings, This article will talk about what the agent actually does. In order for us to support you, we require that the Windows or Mac agent is installed on your desktop. A desktop is not considered supportable until the agent is installed. You may notice a bit of a...
