February 19, 2014
Big Sur’s Service Desk supports numerous commonly used desktop software products, many of which are listed below. As discussed later, Service Desk also offers more limited support for line of business and proprietary applications. Service Desk fully supports...
January 23, 2014
Patch Management Overview As apart of the Managed Agreement that you have with us, we provide a managed offering of Patch Management for both Microsoft Updates and 3rd Party Patches such as Java, Flash, Shockwave, Etc. There are four categories of patches that can be...
